Effective from 24/05/2018
INFORMATION I COLLECT: -
To fulfil your order, you must provide me with certain personal information such as full name, postal address, and details of the product you are ordering. You may also provide me with additional information e.g. for custom orders or personalised designs.
WHY I NEED YOUR INFORMATION, HOW I USE IT AND WHERE IT’S STORED: -
Once an order is placed/paid for some basic information is transferred from Etsy, PayPal, Stripe, my website or Facebook to an order book. This is only your name, product ordered, order value and any additional information needed to personalise or fulfil your order. Information will be retained in these order books for 7 years due to this being the minimum required period for HMRC laws.
All other information is stored in digital format only in my Facebook accounts, Etsy shop, PayPal account, iZettle account, Stripe account, my website and email server all of which require a password to be accessed.
Any paper records are stored in a locked folder
INFORMATION SHARING: -
Information sharing is limited as follows
Service Providers :- Limited information shared with trusted 3rd parties for delivery purposes only ( Royal Mail and other trusted delivery companies that I may use please review their policies as required) Name and address information only.
I generally keep paper records for 7 years which is the minimum period required by HMRC laws, after which time it is securely destroyed. Any information stored digitally, including ,but not limited to Facebook messages, emails, Etsy conversations, PayPal information, Stripe information, website orders and conversations and iZettle information is stored securely after your order is completed in case your order in the future.
You may have the right to access and receive a copy of any information I hold about you by contacting me. You may also request that I change, restrict or delete any personal information I hold. I will delete any information I hold unless there is a legal requirement to keep it (I will inform you in these instances that your information cannot be deleted) or it is required to fulfil your order.
For the purpose of EU Data Protection Laws I, Dale Patrick-Evans am the data controller of your information. If you have any question please do not hesitate to contact me at
My Facebook, Etsy, email, PayPal account, Stripe account, website and iZettle account are accessed either by a laptop which is password protected or a mobile phone which is Passcode and fingerprint ID protected.