Clifford Bridge Road, Coventry, CV3 2DX

07713116656

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©2019 by Pick 'n' Mix Parties & Gifts.

Privacy Policy

Effective from 24/05/2018

Updated 02/01/2019

INFORMATION I COLLECT: -

To fulfil your order, you must provide me with certain personal information such as full name, postal address, and details of the product you are ordering. You may also provide me with additional information e.g. for custom orders or personalised designs.

WHY I NEED YOUR INFORMATION, HOW I USE IT AND WHERE IT’S STORED: -

I only collect the information needed to fulfil your order, settle any disputes, or provide customer support. If you purchase your order through Etsy you authorise Etsy to provide me with the required information and should also review their privacy policy (https://www.etsy.com/uk/legal/privacy/). If you purchase your other through my website, which is operated by Wix, you authorise Wix to provide me with the relevant details to allow me to fulfil your order, you can view their privacy policy here (https://www.wix.com/about/privacy). If you pay for your order through PayPal, Stripe or iZettle, you authorise PayPal, Stripe or iZettle to provide me with the required information and should review their policies (https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev) (https://www.izettle.com/gb/privacy-policy)
(https://stripe.com/gb/privacy).

Once an order is placed/paid for some basic information is transferred from Etsy, PayPal, Stripe, my website or Facebook to an order book. This is only your name, product ordered, order value and any additional information needed to personalise or fulfil your order. Information will be retained in these order books for 7 years due to this being the minimum required period for HMRC laws.

All other information is stored in digital format only in my Facebook accounts, Etsy shop, PayPal account, iZettle account, Stripe account, my website and email server all of which require a password to be accessed.

Any paper records are stored in a locked folder

INFORMATION SHARING: -

Information sharing is limited as follows

Facebook, Etsy, PayPal, Stripe, Wix and iZettle - as outlined in their Policies and Terms of Use (See links below)

Facebook Privacy Policy – https://www.facebook.com/policy.php

Etsy Privacy Policy – https://www.etsy.com/uk/legal/privacy/

PayPal Privacy Policy – https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

Stripe Privacy Policy – https://stripe.com/gb/privacy

Wix Privacy Policy – https://www.wix.com/about/privacy

iZettle Privacy Policy ­– https://www.izettle.com/gb/privacy-policy

Service Providers :- Limited information shared with trusted 3rd parties for delivery purposes only ( Royal Mail and other trusted delivery companies that I may use please review their policies as required) Name and address information only.

DATA RETENTION:-

I generally keep paper records for 7 years which is the minimum period required by HMRC laws, after which time it is securely destroyed. Any information stored digitally, including ,but not limited to Facebook messages, emails, Etsy conversations, PayPal information, Stripe information, website orders and conversations and iZettle information is stored securely after your order is completed in case your order in the future.

 

YOUR RIGHTS:-

You may have the right to access and receive a copy of any information I hold about you by contacting me. You may also request that I change, restrict or delete any personal information I hold. I will delete any information I hold unless there is a legal requirement to keep it (I will inform you in these instances that your information cannot be deleted) or it is required to fulfil your order.

For the purpose of EU Data Protection Laws I, Dale Patrick-Evans am the data controller of your information. If you have any question please do not hesitate to contact me at picknmixpartiesandgifts@yahoo.co.uk

ADDITIONAL INFORMATION:-

My Facebook, Etsy, email, PayPal account, Stripe account, website and iZettle account are accessed either by a laptop which is password protected or a mobile phone which is Passcode and fingerprint ID protected.